The Stakes Have Never Been Higher for Associations

Dive in to discover how to unlock your association's full potential with MCI USA as your consultative, advisory or project-based services partner.

Unlock Your Association's Full Potential

Achieve Exceptional Results

In today's dynamic association landscape, the need for agility, expertise and innovation has never been greater. Whether you're looking to elevate your events, harness the power of technology or craft more compelling narratives, MCI’s suite of consultative, advisory and project-based services is designed to empower your association to thrive.

Services

Fast and Flexible Solutions for Your Association's Needs

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Event Management

From site selection and hotel negotiations to logistics and attendee engagement, we ensure your events run smoothly, and resonate with participants and stakeholders like sponsors and exhibitors. Partner with MCI’s award-winning events team to help your association successfully navigate the complexities of event planning and execution with precision. 

  • Boost attendee satisfaction and retention
  • Enhance brand reputation through seamless events
  • Achieve higher ROI on event investments


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Strategic Planning and Development

Aligning organizational goals with evolving member needs can be daunting. MCI’s strategic advisors, with hundreds of years of collective experience in association management, help your association develop a sound strategy with its mission and vision at the core, ensuring a viable roadmap for sustainable growth and impact.

  • Ensure long-term sustainability and growth
  • Enhance organizational clarity and direction
  • Revitalize operations for efficiency and effectiveness
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Interim Solutions and Succession Planning

Leadership transitions can disrupt operations and deteriorate member trust. Take a proactive approach to succession planning and swiftly address leadership gaps with our seasoned team, ensuring continuity, vision and effective governance.

  • Maintain operational continuity during transitions
  • Benefit from expert insights and fresh perspectives
  • Prepare in advance for leadership changes


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Education and Training

There is a constant influx of opportunities for learning and professional development, so keeping your members engaged and informed is paramount. MCI USA is poised to help you quickly elevate and retool your association's educational offerings to drive member value and foster continuous learning.

  • Position your association as a thought leader
  • Drive member value and retention
  • Foster a culture of continuous learning
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Technology Assessment

The digital landscape is ever-evolving, making it hard to ensure your tech stack remains relevant and efficient. With MCI USA at your side, you’ll navigate the digital landscape with confidence. We evaluate your current tech stack, recommend optimal solutions and guide you toward successful implementation to make sure you're ready for the future.

  • Stay ahead of tech trends and member expectations
  • Achieve higher operational efficiencies
  • Ensure a future-ready association
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Creative Services

Your association has a unique story. Let MCI help bring that story to life. Whether it's design, video, publishing, content creation, digital marketing or branding, MCI USA’s award-winning creative team crafts compelling narratives and impactful imagery that resonate with your target audiences.

  • Enhance brand visibility and recognition
  • Engage members with compelling narratives
  • Drive higher engagement across digital platforms
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Revenue Services

Unlock new revenue streams and maximize existing ones. From non-dues revenue strategies to exhibit, sponsorship and advertising sales, partner with MCI USA to discover new ways to drive financial growth for your association.

  • Diversify and stabilize revenue sources
  • Enhance financial resilience and sustainability
  • Increase ROI on sales and marketing efforts




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Membership Assessment

Understanding the needs and preferences of members is crucial for growth. MCI USA is ready to dive deep into the heart of your association to assess member value, categories, benefits, pricing and overall structure, ensuring alignment with your association's goals.

  • Align offerings with member needs and expectations
  • Drive membership growth and retention
  • Optimize models, pricing and value propositions


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Community Engagement

Building and maintaining vibrant, engaged communities is essential but often overlooked due to numerous priorities within associations. With MCI USA as your advisor, we will foster vibrant, engaged communities and craft strategies that amplify member voices, drive participation and build lasting connections.

  • Build strong, lasting member relationships
  • Amplify member voices and participation
  • Enhance community loyalty and evangelism

MCI USA Is a Proven Partner

Why Choose Us?

"[We received] tons of high compliments about the quality of content, your style of delivery and knowledge of the marketplace, plus practical applications.​ Thanks again for all your efforts put into today’s board presentation and this global strategy project." International Professional Society | Healthcare
"Your work is outstanding and on track with what we were looking to hear and learn from this consulting engagement. ​MCI's work is the best I have seen in 20 years and went beyond our expectations." Individual Member Organization | HR Industry
"Thanks again for the terrific study you did for us. It helped by providing necessary background information for use by the executive committee and council in formulating their decisions to move forward with the set up of our first permanent standalone office.​ You are part of this success and outcome." Global Trade Association | Energy Sector
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Global Expertise, Local Insight

With a rich history of serving associations worldwide, MCI brings a unique blend of global best practices tailored to local nuances. Our team understands the diverse challenges associations face, ensuring solutions that are both innovative and culturally relevant.

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Comprehensive Suite of Services

From strategic development to creative storytelling, MCI offers a holistic range of services that are essential to association success. This integrated approach allows seamless collaboration, resulting in more efficient and cohesive solutions for your association.

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Innovative, Adaptive and Future-Ready

Thanks to MCI's commitment to continuous learning and innovation, our solutions are future-proof. We prioritize adaptability, allowing your association to remain at the forefront of change.

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Proven Track Record of Success

Our legacy of success speaks for itself. Associations that partner with MCI benefit from our proven methodologies, expert team, and a track record of delivering tangible results. We're not just consultants; we're partners committed to your association's growth and success.

Meet the Team

MCI's Advisors Are With You at Every Step

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Kevin Baliozian

Sr. Vice President, Innovation and Product Development

Kevin leads nonprofits to success through value creation, innovation, change management, volunteer engagement and efficient operational excellence. 

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Jay Blankenship

Sr. Vice President, Revenue Strategy and Operations, Enterprise Sales

Jay leads all project-based work involving sales and revenue consulting, as well as enterprise-based sales activations. Jay also serves as a client partnership and performance leader to key accounts.

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Carey Earle

Vice President, Creative Services, Association Solutions

Carey is a brand evangelist who is passionate about the connection between brands and culture, and a believer that business can be a force for good. 

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Erin Fuller, FASAE, CAE

Chief Strategy Officer

Erin leverages over 20 years of experience in leading and transforming organizations to create and deliver high-impact, creative solutions for our clients.

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Amy Lotz, CAE

Executive Vice President and Chief of Staff, Association Solutions

Amy is a compassionate leader with a proven track record in ensuring strong relationships with key internal and external stakeholders. 

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Tracy Schorle

Associate Vice President, Advisory Services

Tracy is an association management professional with experience leading volunteers who wish to take their association to the next level. Her approach is focused on two key principles: transparency and partnership.

Case Studies

 

 

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